The protection of your personal information – for example, when you visit our website, contact us, or enter into a contractual relationship with us regarding our services – is of the utmost importance to us.

Below you will find information on what data we collect when you visit our homepage, when you fill out our web forms or use other functions on our website, and how and for what purpose we process this data. We collect, process, and use personal information only in accordance with the following principles and in compliance with the applicable legal provisions on data protection, especially the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

Questions about privacy in connection with our website and the services offered through it can be directed to us using the contact information in section 1 below.

1. Responsible Party and Data Protection Officer

This privacy information applies to the data being processed by us

Email: info@live-and-work-in-thailand.com

You can contact our Data Protection Officer at: dataprivacy@live-and-work-in-thailand.com

2. Collection and Storage of Personal Data and Nature and Intended Use

While visiting our website

When you visit our website, the browser used on your end device automatically transmits information to the server of our platform. This information is temporarily stored in a so-called log file. The following information is recorded without requiring any action on your part:

• the IP address of the requesting device

• the date and time of access

• the name and URL of the retrieved file

• the website from which access is made (referrer URL)

• the browser used and, if applicable, the operating system of your device and the name of your internet access provider

This data is processed for the following purposes:

• to ensure a smooth connection of the website

• to guarantee a user-friendly experience

• to evaluate system security and stability

• for other administrative purposes

The data is stored in server log files in a format that allows identification of the persons concerned, for a maximum period of 14 days, unless a security-relevant event occurs (e.g., a DDoS attack). In the case of such an event, data is retained until the issue is resolved.

The legal basis for data processing is our legitimate interest (Section 24 (5) PDPA). We do not use this data to draw conclusions about individuals. Provision of this data is not legally required, but without it, the website cannot be accessed.

We also use cookies and analytical services when you visit our website (see sections below).

When contacting us

You can contact us via our contact forms or by sending us an email. Depending on the form or inquiry, you may be asked to provide your name, email address, phone number, and relevant information (e.g., professional background, education, language level, or work experience). Additional data, such as your birthday or application documents, can be provided voluntarily.

If your inquiry concerns a contract or pre-contractual actions, data processing is based on Section 24 (3) PDPA. For other inquiries, processing is based on our legitimate interests in handling your request (Section 24 (5) PDPA).

If you are interested in job offers, we may store your data in order to match you with suitable opportunities or to inform you about new offers in the future.

For applicants, special privacy rules apply. You can find the applicant privacy policy here.

Data collected during contact will be deleted in accordance with legal requirements once your inquiry has been resolved.

3. Information Disclosure

We use service providers for hosting, maintenance, analytics, and marketing purposes. These providers process personal data on our behalf under strict data protection agreements.

Transfers to third countries only take place if the destination has an adequate level of data protection or an exception under Section 28 PDPA applies.

We may disclose data to third parties only if:

• you have given your consent;

• disclosure is necessary to protect legitimate interests and there is no overriding interest against disclosure;

• we are legally obliged to disclose; or

• disclosure is necessary for contractual purposes.

4. Cookies

When you visit our website, we store cookies on your device. Cookies help us ensure functionality, improve user experience, and provide analytics and marketing features.

• Session cookies: deleted after you leave the site.

• Temporary cookies: stored for a defined period to optimize usability.

• Analytics and marketing cookies: used for statistics, personalization, and retargeting.

You can manage cookies in our Cookie Policy and via your browser settings. Refusing cookies may limit some website features.

5. Analytical Tools

We use Google Analytics (with IP anonymization), Google Tag Manager, and Facebook Pixel for analytics, optimization, and marketing purposes. These tools rely on cookies and may process usage data (browser type, operating system, referrer URL, IP address shortened via IP masking, time of access).

You can opt out at any time using browser add-ons, cookie settings, or by disabling personalized ads in your Facebook/Google account.

6. Use of Artificial Intelligence and Automated Analysis

In addition to standard analytics and marketing tools, we may use artificial intelligence (AI) and machine learning models to analyze website usage patterns, optimize content, and personalize your experience. These tools may, for example, help us identify which job offers are most relevant to you or improve recommendations on our platform.

Important: Any AI-based analysis serves only as a support tool. No decisions are made solely on the basis of automated processing. Human review is always part of any decision-making process related to applications, service provision, or contractual relationships.

7. Facebook Page

We operate a Facebook Page together with Facebook. Both parties are joint controllers under Section 29 PDPA. While visiting our page, your data is processed both by us and Facebook (even if you don’t have a Facebook account).

Facebook provides us with anonymized usage statistics, but we do not have access to the underlying personal data. For details, please refer to the Meta Privacy Policy.

8. Security

We use TLS encryption (HTTPS) and other technical/organizational measures to protect personal data against loss, manipulation, or unauthorized access. Our safeguards are regularly updated to reflect current best practices.

9. Rights of Data Subjects

You have the following rights under the PDPA:

• access to your personal data processed by us

• rectification of inaccurate or incomplete data

• deletion of personal data (with exceptions where processing is legally required or justified)

• restriction of processing under certain conditions

• data portability

• withdrawal of consent at any time

• complaint to the supervisory authority (Personal Data Protection Committee – PDPC)

10. Right to Object

Where data is processed based on legitimate interests, you may object at any time for reasons relating to your situation or for direct marketing purposes. In the latter case, we will stop processing without requiring justification.

Please send objections or withdrawal requests to: dataprivacy@live-and-work-in-thailand.com

11. Applicant Data Protection

If you apply for a job through our website, additional privacy provisions apply. Please see our separate applicant privacy policy here.

12. Privacy Policy Updates

This privacy policy represents the current status. Due to legal changes or website updates, amendments may be necessary. The latest version will always be available on this website.

Updated: 06.09.2025